45 Day Return Policy
45 Day Return Policy

As of July 1st 2011 SecuritySystemsPro.com now offers a 45 day no hassle 100% return policy instead of our previous 60 day return policy

SecuritySystemsPro.com is pleased to offer a 45 day no hassle 100% return policy. Simply meet the following guidelines and we'll happily issue you a full refund on your purchase.

Return Policy
Protech Systems offers a 45 day 100% product price return policy for all products on our website with the exception of opened / unsealed wire and batteries. We do not charge any restocking fees whatsoever providing the following conditions are met:


 Product (s) being returned must be packed securely in a separate shipping box. You cannot simply affix shipping labels / postage or write directly on the product box itself and ship it in that manner. Under no circumstances will a return be accepted that is shipped directly in the product retail box.

 Product must be received at our warehouse location within 45 days of the order date.

 Products being returned must be in new and resell-able condition, including the product's packaging and any manuals and documentation included with the product. Any product returned appearing used, improperly packaged, with items missing, without the complete documentation materials, or any of these documents being marked or tattered will either be refused for return or incur points off of the original price ranging from 10% to 50% depending on return condition. In such cases the customer will have the option to choose to cancel the return or accept any percentage points off product price.
 

Please note that shipping charges are not refundable.